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Remittance Advice

Written by   Updated June 25, 2024

Remittance advice, also called an Explanation of Remittance (EOR), is very important in medical billing. It’s a document that insurance companies send to healthcare providers like doctors and hospitals. This document tells them what happened with the claims they sent in. It says if the claim was paid completely, partly paid, or not paid at all.

Medical billers and coders need to understand how to read remittance advice. It helps them figure out why claims might not have been paid. This understanding also helps them do better when they send in claims in the future.

Medical billing professionals use remittance advice to check payment details and fix any mistakes quickly. By reading the codes and explanations in the EOR, they can find errors in billing, follow insurance rules, and make sure payments go smoothly. For more about medical billing, you can look at resources like WeCare Billing LLC Medical Billing . And if you want to see a big list of insurance companies in the United States, you can visit this Wikipedia page.

Key Takeaways

  1. Insightful Details: Remittance advice provides critical details for understanding claim reimbursement.
  2. Error Detection: It helps identify and correct errors in coding or billing practices.
  3. Financial Planning: Offers clarity on reimbursements, aiding in financial planning.
  4. Denial Prevention: Understanding the reasons for denial helps reduce claim rejections.
  5. Revenue Enhancement: Effective use leads to optimized revenue through improved reimbursement rates.

What Does a Remittance Advice Include?

A typical remittance advice will include the following information:

  • Claim control number: This is a unique identifier assigned to the claim by the payer.
  • Patient information includes the patient’s name, date of birth, and insurance ID number.
  • Provider information includes the name and address of the physician’s practice or hospital.
  • Service date(s): This indicates the date(s) the healthcare services were rendered to the patient.
  • Place of service code: This code specifies where the services were provided (e.g., hospital outpatient, physician’s office).
  • Procedure code(s): These codes identify the specific medical services or procedures performed on the patient.
  • Diagnosis code(s): These codes indicate the patient’s diagnosis or diagnoses.
  • Charges: This section details the billed charges for each service or procedure.
  • Allowed amount: This is the amount the payer has agreed to cover for the submitted charges.
  • Payment amount: This is the actual amount the payer will reimburse the provider after accounting for deductibles, coinsurance, and any adjustments.
  • Reason for denial or adjustment (if applicable): This section explains why a claim was partially denied or if any adjustments were made to the payment amount.

Importance of Remittance Advice

Remittance advice is essential for several reasons:

  • Understanding Reimbursement: They clearly show how much a payer will reimburse for a particular service. This information is critical for revenue cycle management and financial planning in a medical practice.
  • Identifying Denial Reasons: Remittance advice can help pinpoint errors or inconsistencies in claim submissions that lead to denials. By analyzing these denials, medical billers can take corrective actions to improve claim accuracy and reduce future denials.
  • Tracking Payment Status: They allow providers to track the status of their claims and identify any outstanding payments from payers.
  • Improving Claim Accuracy: By understanding how payers process claims, medical billers can identify areas for improvement in coding, billing, and documentation. This can lead to a significant reduction in denials and increased revenue for the practice.

Personal Experience: A Case Study in Denial Prevention

In my experience at WeCare Medical LLC Billing, I’ve seen firsthand how remittance advice can be a powerful tool for identifying and preventing claim denials. One case involved a client experiencing a high rate of denials for anesthesia services. By carefully analyzing the remittance advice, we determined that the denials were due to missing modifiers on the anesthesia codes. Once we corrected the coding errors and resubmitted the claims, the denial rate for anesthesia services dropped significantly. This case highlights the importance of having a team of experienced medical billers who can interpret remittance advice and take appropriate action to ensure accurate claim submissions.

How to Read and Analyze Remittance Advice

While the specific format of remittance advice may vary depending on the payer, some general tips for reading and analyzing them include:

  • Review the claim control number: You can use this number to track the claim in the practice management system.
  • Verify patient information: Ensure all patient details are accurate and match the information on the original claim form.
  • Check the allowed amount: Compare the allowed amount to the billed charges to identify any discrepancies.
  • Pay close attention to denial codes: These codes indicate the specific reason(s) a claim was denied. Research the meaning of each denial code to understand how to prevent similar denials in the future.
  • Track trends: Monitor remittance advice over time to identify any patterns in denials. This can help pinpoint areas where coding or billing practices need improvement.

By following these tips, medical billers can effectively utilize remittance pieces of advice to improve claim accuracy, reduce denials, and maximize reimbursement for their providers.


Remittance advice is not simply a receipt but a valuable tool for medical practices to optimize their revenue cycle. By understanding the information contained within remittance advice, medical billers, and coders can gain valuable insights into claim processing and identify areas for improvement. This knowledge empowers them to:

  • Reduce claim denials and ensure accurate claim submissions, leading to increased revenue.
  • Improve communication and build stronger relationships with payers.
  • Develop strategies to optimize coding and documentation practices for better reimbursement.

Remember, a proactive approach to analyzing remittance advice is vital to a healthy revenue cycle in any medical practice.

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